49.C02 Error on a Hewlett-Packard Printer

August 10th, 2010 by Brian Leave a reply »

With all of the back to school excitement, one of the things that gets frustrating is when technology isn’t quite working. One problem that has come up that has an easy fix is the 49.C02 code that I’ve seen repeatedly. The code means that the document that’s trying to print has a font that the printer doesn’t recognize. The easy solution is to reset the printer and change your font. Papyrus is a font we stay away from because many printers freak out at it. (My graphic designer friends can also breathe a sigh of relief that people are choosing to not use the Papyrus font.)

If resetting the printer doesn’t work, there’s probably a previous print job that needs to be cleared out.


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